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Business Process and System Optimization
The objective of optimizing processes and system performance is to provide IT services at the optimal cost, which involves identifying those service areas where costs can be saved quickly and easily, without any risk to competitiveness. Transparency in terms of value for money is achieved by comparing terms against the market (benchmarking).
Based on this, IT is then optimized by means of various coordinated measures, e.g.:
- Standardizing and reducing uncontrolled IT growth
- Deriving make-or-buy decisions/outsourcing
- Renegotiating provider contracts
- Restructuring IT organizational or operational structure
- Centralizing/decentralizing IT responsibility
- Establishing or expanding an IT controlling function or internal transfer pricing
- Streamlining the project portfolio
Contracts with service providers should be benchmarked on a regular basis. The current situation on the provider market gives companies new room for maneuver when negotiating, even in terms of existing contracts. Potential savings can thus be achieved quickly, in a socially acceptable manner, and without sacrificing performance.
Our skills and experience
Our many years of practical experience ensure that your costs are reduced in areas where there is no negative impact on added value. Helbling also brings you valuable assets in terms of cost optimization:
- KPIs: performance and cost ratios, proven and pragmatic basket definitions, as well as cost structures for effective benchmarking
- Methodical basis: proven, structured, and consistent working methods; checklists, process models, change and project management
- Hands-on experience: Our consultants have many years of professional experience: 61% have over five years, 32% over ten years.
- Network: Helbling’s nexus of companies, decision-makers, and workgroups in many sectors is a platform for the exchange of experience and information.
- Research: Helbling’s own research complements and enhances the wealth of information from renowned analysts.
- Autonomy: The Helbling Group is wholly owned by the Helbling partners. Helbling consultants are independent in terms of the advice and opinions they provide and are obliged to act exclusively in the interest of our clients.
Helbling Management Consulting has executed various Business Process and System Optimization mandates in a range of different sectors.
