Workflow-based Application for the Controlling and Reporting of Financial Services

Service

• After formulating an IT concept for the customer, Helbling recommended creating a member portal (“collaboration platform”). The existing back-office solution should accordingly be replaced in a second stage by a new and modern implementation
• Defining technical specifications for the member portal
• Following a brief analysis and documentation of customer requirements, Helbling presented the VQF with the technical specifications for the new back-office system, including an implementation plan and cost estimate.
• The browser-based application was designed and implemented while the old solution was still in operation
• Integrating already developed member platform into the new system
• Migrating all old application data to the new application by ETL process
• Planning and implementation were carried out using agile development paradigms. This allowed the customer to check on project progress and development deliverables at an early stage and intervene if needed
• Induction and training for employees and support

Result / Success

Since many of the interactions with members which had been necessary in the past were eliminated, the two browser-based applications helped the VQF streamline and speed up its processes considerably. In addition, the new solution improved the quality of the data.

Improvements to the process translated into time savings for the auditors, which meant that they could focus on their core auditing responsibilities. This, in turn, led to a reduction in the number of external auditors required by the VQF and thus lower costs.